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Refund Policy

A legal disclaimer

Thank you for choosing our services. This Refund Policy outlines the terms and conditions under which refunds are provided. Please read it carefully to understand your rights and obligations.

We are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.

Refund Policy 

To be eligible for a refund, please note the following conditions:

  • The refund request must be submitted within 1 day of the original purchase date.

  • The product/service must be in its original condition (if applicable).

  • You must provide proof of purchase, such as an order number or receipt.

  • Certain products/services may be excluded from this policy; exceptions will be clearly stated at the time of purchase.
     

No Refund Policy for Membership Services

Thank you for choosing our membership services. Please read this policy carefully before completing your purchase.


NO REFUNDS ON MEMBERSHIPS AFTER THE MONTH STARTS; YOU WILL HAVE TO CANCEL YOUR MEMBERSHIP

All Sales Are Final
Once a membership is purchased, all sales are final. We do not offer refunds or credits for any membership fees, including partial months or unused services.

Non-Transferable
Memberships are non-transferable and may not be assigned or transferred to any other individual or entity.

Cancellation Policy
You may cancel your membership at any time; however, cancellation will only prevent future billing. No refunds will be issued for any remaining time on your current membership period.

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Exceptions
Refunds may only be considered in cases of billing errors or extenuating circumstances, at our sole discretion.

By purchasing a membership, you acknowledge and agree to this No Refund Policy.

If you have any questions, please contact our support team.

What to include in the Refund Policy
 

To request a refund, please follow these steps:

  • Contact our customer support team at DISCORD with your PLAYSTATION NAME; DISCORD NAME YOU PROVIDED  and reason for the refund request.

  • Provide detailed information about the issue and any supporting documentation (e.g., photos, videos).

  • Our team will review your request and respond within 5 business days.

  • If your refund is approved, we will process the refund to your original payment method. Please allow 7-10 business days for the refund to appear in your account

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Once your refund request is approved, we will process the refund to your original payment method. Please note:

  • Refund processing times may vary depending on your payment provider.

  • We are not responsible for any delays caused by your payment provider.

  • The refunded amount will be the original purchase price, excluding any shipping or handling fees (if applicable).

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